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How to close your Apex Digital account

Steps to close your account, and what happens to your money and data.

Written by John Byrne

Sorry to see you go! Before closing, make sure your balance is at £0 — transfer any remaining funds to another account first. Then go to Profile → Account → Close Account and confirm. Any active Pots, cards, and Direct Debits will be cancelled automatically as part of the process. Your account data is retained for a period as required by financial regulations, then deleted per our Privacy Policy — you can request a copy of your data before closing if you'd like a record.

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